You scoped the work. You delivered on your commitments. You exceeded expectations when you look at what you had originally set out to do. Every “i” dotted, every “t” crossed. Attaboy.
Your Customer’s needs are still unsatisfied.
How did this happen? You busted your tail. You really, really hit the issues hard to try and get a […]
Entries Tagged as 'Shining Stars'
When On-Time, On-Budget is Only “Ok”
March 14th, 2007 · 4 Comments
Tags: Feedback · Agility · Change · Shining Stars
