Category Archives: Shining Stars

When On-Time, On-Budget is Only "Ok"

You scoped the work. You delivered on your commitments. You exceeded expectations when you look at what you had originally set out to do. Every “i” dotted, every “t” crossed. Attaboy. Your Customer’s needs are still unsatisfied. How did this … Continue reading

Posted in Agility, Change, Feedback, Shining Stars | 4 Comments